Privacy Policy and Terms | Jill Muhe Coaching

Effective Date: September 20, 2026

This Privacy Policy and Terms & Conditions applies to the website, products, assessments, resources, and services offered by Spark Career Consulting LLC (“we,” “us,” or “our”).

Beyond the Game is the name of our athlete-development platform and related offerings.

By using this website, submitting an assessment, purchasing a product or service, or providing your information, you agree to the following terms.

INFORMATION WE COLLECT

We may collect the following information:

• Contact information, including your name, email address, and phone number

• Transaction information, including purchase and billing details processed securely by Wix and other payment providers

• Assessment information, including answers, reflections, athletic background, and other information voluntarily submitted through an Athlete Intrinsic Motivator™ assessment

• Website usage information, including pages visited, time spent on the site, device information, and interactions with the website

• Communications, including information provided when contacting us, scheduling a conversation, subscribing to updates, or requesting support

We do not directly store complete credit card information.

HOW WE USE YOUR INFORMATION

We may use your information to:

• Process purchases and deliver products, assessments, reports, resources, or services

• Review assessment responses and create personalized AIM materials

• Communicate with you about purchases, inquiries, appointments, or requested services

• Provide customer and technical support

• Improve our website, products, assessments, and services

• Send newsletters, updates, or promotional messages when you have chosen to receive them

• Meet legal, financial, and administrative obligations

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

HOW WE SHARE INFORMATION

We do not sell or rent your personal information.

We may share information with trusted service providers that help us operate the website and deliver our products and services, including:

• Wix

• Payment processors

• Email and scheduling platforms

• Website analytics providers

• Form, document, and file-storage providers

These providers may process information according to their own privacy policies.

We may also disclose information when required by law, to protect our legal rights, or to address suspected fraud, misuse, or security concerns.

COOKIES AND ANALYTICS

This website may use cookies and similar technologies to:

• Operate website features

• Remember visitor preferences

• Understand website traffic and usage

• Improve the website and visitor experience

You can control cookies through your browser settings and any cookie-preference tools available on the website. Disabling cookies may affect the way some website features function.

DATA SECURITY

We use reasonable administrative and technological safeguards to protect personal information. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

DATA RETENTION

We retain personal information only as long as reasonably necessary to provide products and services, maintain business and financial records, comply with legal obligations, and resolve disputes.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have the right to request:

• Access to the personal information we hold about you

• Correction of inaccurate information

• Deletion of your information

• Withdrawal of consent for certain uses

• A copy of information you previously provided

To make a privacy request, contact info@jillmuhe.com. We may need to verify your identity before completing a request.

INFORMATION ABOUT MINORS

Our products and services are not directed to children under 13.

If a participant is under the legal age to consent in their jurisdiction, a parent or legal guardian must authorize the purchase and submission of personal information.

Parents or guardians may contact us with questions or requests concerning a minor’s information.

THIRD-PARTY LINKS

This website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those websites.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

TERMS & CONDITIONS

PRODUCTS AND SERVICES

Spark Career Consulting LLC offers digital resources, assessments, personalized reports, coaching, workshops, and related educational services through the Beyond the Game platform.

Digital products and reports are delivered electronically. No physical product will be shipped unless a product description specifically states otherwise.

Product descriptions, features, pricing, and availability may change at any time.

PAYMENT AND BILLING

• Payments are processed securely through third-party payment providers.

• Prices are listed in U.S. dollars unless otherwise stated.

• You agree to provide accurate and current billing and contact information.

• You are responsible for any applicable taxes or fees associated with your purchase.

DELIVERY

Delivery methods and estimated timelines are described on the applicable product or service page.

Personalized AIM reports require individual review and are not automatically generated. Delivery timelines begin after the completed assessment and any required information have been received.

You are responsible for providing an accurate email address and checking spam or promotional folders for electronic delivery.

REFUND POLICY

Due to the digital and personalized nature of our products, all sales are final unless otherwise stated or required by law.

If you experience a delivery or access problem, contact info@jillmuhe.com, and we will make reasonable efforts to resolve it.

Separate coaching programs, workshops, or consulting agreements may include their own cancellation or refund terms. When provided, those terms will control.

EDUCATIONAL PURPOSE AND NO GUARANTEES

Our assessments, reports, products, coaching, and resources are intended for educational and personal-development purposes.

They do not constitute medical, psychological, legal, financial, or mental-health advice and are not a substitute for services provided by a qualified professional.

The Athlete Intrinsic Motivator™ assessment is a developmental framework and is not a clinical or psychological diagnostic instrument.

We do not guarantee employment, admission, athletic performance, career advancement, financial results, or any other specific outcome.

INTELLECTUAL PROPERTY

Unless otherwise stated, all website content, assessments, frameworks, reports, downloads, graphics, videos, written materials, and related resources are owned by or licensed to Spark Career Consulting LLC.

This includes the Athlete Intrinsic Motivator™ framework and assessment.

Your purchase grants you a limited, personal, nonexclusive, nontransferable license to use the purchased material for its intended purpose.

You may not:

• Copy, reproduce, publish, upload, distribute, or publicly display the materials

• Share purchased materials, reports, access links, or login credentials with others

• Resell, sublicense, or commercially exploit the materials

• Modify, reverse-engineer, recreate, or use the materials to develop a competing product or assessment

• Remove copyright, trademark, or ownership notices

Written permission is required for team, organizational, classroom, coaching, or commercial use beyond the scope of the original purchase.

ACCEPTABLE USE

You agree not to use this website, its products, or its services:

• For unlawful, fraudulent, or harmful purposes

• To interfere with the website’s operation or security

• To gain unauthorized access to content, accounts, or systems

• To submit false, misleading, or unauthorized information

• In a manner that infringes another person’s rights

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Spark Career Consulting LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of—or inability to use—the website, products, assessments, reports, or services.

Our total liability for any claim related to a purchase will not exceed the amount you paid for the applicable product or service.

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.

GOVERNING LAW

These Terms & Conditions are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

CHANGES TO THESE TERMS

We may update these Terms & Conditions periodically. Updated terms will be posted on this page with a revised effective date.

Questions about this Privacy Policy or these Terms & Conditions may be sent to:

Spark Career Consulting LLC
Beyond the Game
Email: info@jillmuhe.com

By using this website, submitting an assessment, or purchasing a product or service, you acknowledge that you have read and agree to this Privacy Policy and Terms & Conditions.